Waiter Job Requirements

The waiters are the professionals who are generally employed in the food and beverage industry. They find work in hotels, restaurants, bars and lounges etc. They are responsible for delivering an engaging guest experience and a dining experience.

Waiter As A Career Path

According to the Bureau of Labor Statistics, the job opportunity for waiters is expected to grow 9 percent in the duration 2012 to 2020. The employment opportunities are expected to be good because of the increasing number of bars and restaurants,along with the development of new cities.

The job roles of a waiter include:

  • Carrying service trays in order to serve food and beverages at the respective table.
  • Working with the bartenders in order to process the drink orders.
  • Assisting the food and beverage workers and kitchen staffs to ensure smooth restaurant operations.

Required Educational Profile For A Waiter

The educational qualifications required for a waiter are as follows:

  • A high school diploma in any subject.
  • He should pursue a Serve Safe Food Handlers certification.
  • He should have a valid TIPs card.

Core Competencies Required For AWaiter

Professional Skills

  • He should be acquainted with the use of calculators, printers, POS system and computer.
  • He should have an extensive knowledge of the restaurant menu.
  • He should be knowledgeable about the full details of the food and beverage items including the allergy information, if any.
  • He should be proficient in handling cash, credit cards and travelers check in an accurate manner.
  • He should be knowledgeable about the policies and procedures of the organization regarding safety, security and emergency issues.

Personal Skills

  • He should maintain positive attitude in highly stressful situations.
  • He should be able to handle guest complaints in a professional manner.
  • He should be flexible to work in different shifts.
  • He should be friendly and should focus on strong customer service.

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